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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mark Cook

March 27, 2025

4  out of  5
rating by Mark Cook
"My Agent, Camela was very professional, patient, informative, helpful, and friendly. I would say 4.5 out of 5...."
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Rudy Tabora

March 27, 2025

5  out of  5
rating by Rudy Tabora
"Camila is a very experienced insurance sales representative. She helped insure a ring and offered me life insurance quotes. Stephanie Owens office is the best State farm agency in baltimore!"
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Adrena Vann

March 25, 2025

5  out of  5
rating by Adrena Vann
"Kimberly provided an excellent customer service experience. Her kindness and down-to-earth manner was a breath of fresh air. Thanks so much !!!!"
We responded:
"Hello Adrena!! Thank you for your review of Kimberly’s excellent customer service experience. I agree, she is very down to earth and kind! Please don’t hesitate to reach out when you need us! Stephanie Zannino Owens State Farm Agent Auto-Home-Life 410-866-8333 "
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Michael Reed

March 18, 2025

5  out of  5
rating by Michael Reed
"Kamilla was very helpful in providing me assistance in getting my auto insurance set up and answering all my questions!"
We responded:
"Hello Michael! I’m thrilled to hear Kamilla was very helpful getting your auto insurance set up and answering all your questions. Please reach out to us at any time! Take care! Stephanie Zannino Owens Auto-Home-Life 410-866-8333"
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Peter Senica

March 15, 2025

5  out of  5
rating by Peter Senica
"I spoke to Samantha today to review existing policies. It was a very informative and pleasant conversation. Samantha is very knowledgeable and at the same time very customer oriented.. Update 3/14/25: Again a 5 Star performance. This time Kamilla and Stephy assisted in switching cars for me on my policy while purchasing another vehicle at the dealership. They came through for me 100%. Keep it up guys."
We responded:
"Thank you For your 5 ⭐️ review of Samantha. She is a real gem for sure. The best office manager around! Take care! Stephanie Zannino Owens State Farm Agent Auto.Home.Life 410-866-8333"
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Theresa E Hardee

March 13, 2025

5  out of  5
rating by Theresa E Hardee
"Kamilla is AWESOME!! Very thankful that she cheerfully provides old-school (very rare nowadays) customer service!!"
We responded:
"Thank you so much for the wonderful review, Theresa! I’m so glad to hear that Kamilla provided you with such great, old school service. We truly appreciate your kind words and I’ll be sure to pass them along to her. If you ever need anything else, don’t hesitate to reach out! Stephanie Zannino Owens State Farm Agent Auto home Life 410-866-8333 "
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Theresa

March 13, 2025

5  out of  5
rating by Theresa
"I worked with Leitha today, who went above and beyond to help me get my car towed to the exact repair shop it needed to go. She was so kind and courteous, and really showed the next level professionalism with me. She worked very hard to ensure everything was done correctly and I haven’t had this sort of customer experience in years. Thank you so much Leitha, I can’t thank you enough for making my day better for me."
We responded:
"Thank you so much for the amazing feedback, Theresa! I’m so glad to hear that Leitha went above and beyond to help you with your towing needs. We truly appreciate you sharing your positive experience and I’ll be sure to pass along your kind words to Leitha. If you ever need assistance in the future, don’t hesitate to reach out! Stephanie Zannino Owens State Farm Agent Auto home Life 410-866-8333 "
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Keyona

March 7, 2025

5  out of  5
rating by Keyona
"Nashira and Hallie were so kind and personable. They really made the hassle of calling about insurance a pleasant one. I am looking forward to working with them long term. Thanks ladies for being so awesome"
We responded:
"Hello Keyona! Thank you for your kind words. I am happy to hear that Nashira and Hallie made your experience pleasant andhassle free. They truly go above and beyond for our customers. We look forward to working with you long-term! Stephanie Zannino Owens State Farm Agent Life health auto 410-866-8333 "
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William Evans

March 6, 2025

5  out of  5
rating by William Evans
"I like to share my superb experience with Andri Castro. She allowed me to vent concerning my issues which she assured me that she would handle and correct all of my problems and she did without attitude or bad emotions. Her professionalism was delightful. Thank you"
We responded:
"Thank you for your kind words, William! I am glad to hear that Andi provided you with such a professional and supportive experience. Customer services are top priority. We’re here if you need anything! Stephanie Zannino Owens State Farm Agent Life auto health 410-866-8333 "
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George Dooley

March 6, 2025

5  out of  5
rating by George Dooley
"Thank you, Stephanie I haven't made a decision yet. I will be in touch, though. You provided 2 excellent quotes for me. George"
We responded:
"Thank you for your kind words George! We appreciate you considering us. 🥰 Whenever you’re ready, we’ll definitely be here to help –Don’t hesitate to reach out! Stephanie Zannino Owens State Farm Agent Auto life health 410-866-8333 "
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Jim Myers

February 17, 2025

5  out of  5
rating by Jim Myers
"Hallie was very helpful reaching out to me today. Really appreciate her time!!! Great office."
We responded:
"Thank you for your five star reviewJim! I’m glad to hear that Hallie was able to assist you. We appreciate your kind words and are here to help. Don’t hesitate to reach out anytime! Stephanie Zannino Owens State Farm Insurance Auto home Life 410-866-8333 "
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Meadow Hallmen

February 5, 2025

5  out of  5
rating by Meadow Hallmen
"Olivia was amazing! She took the time to call me to set up a life insurance review, and I’m so glad she did. Stephanie then walked me through all my options and benefits in a clear and professional way, making sure I fully understood everything. Her knowledge and patience made the process easy and stress-free. I now feel confident in my coverage, knowing I have the best protection for my future. Highly recommend reaching out to Olivia and Stephanie!"
We responded:
"Thank you for your five star review Meadow! It was our pleasure to walk you through all your options and benefits in a clear and professional way. We are glad that you are not confident in your coverage. Please do not hesitate to reach out to us if we can be of assistance in the future! Stephanie Zannino Owens State Farm Insurance Auto home Life 410-866-8333 "
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jhony ayala

January 17, 2025

5  out of  5
rating by jhony ayala
"Exelente servicio fui ala oficina y Stephy, Andi, Camila, Kamila y fueron muy servicial me ofrecieron seguro de vida y salud yo no sabía de las opciones q tenía hasta q Camila me explicó todo y me siento bien informado. Sin duda recomendaré ami familia y amigos, me isieron sentir como familia."
We responded:
"Thank you for your wonderful review, Jhony! We’re so happy to hear that our team was able to assist you and provide valuable information about your life and health insurance options. It’s great to know you felt well informed and treated like family. We truly appreciate your trust and are here for you whenever you need us! Stephanie Zannino Owens State Farm Agent Auto-Home-Life 410-866-8333 "
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cristian asturias

December 28, 2024

5  out of  5
rating by cristian asturias
"Excelente servicio"
We responded:
"Thank you for your kind words, Cristian! I am thrilled to hear you had excellent experience with us. If there’s anything else we can assist you with, don’t hesitate to reach out! Stephanie Zannino Owens, Agent State Farm Insurance Auto • Home • Life 410-866-8333 "
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S Hofmann

October 31, 2024

5  out of  5
rating by S Hofmann
"I had the pleasure of working with Stefy Alvarado. She was so pleasant and quickly helped to resolve an issue I was having. Thank you Stefy!"
We responded:
"Thank you for the kind words! I am glad to hear that Stephy was able to provide the assistance you needed to resolve your issue. It’s our goal to make every experience a positive one, and we’re here whenever you need us! Stephanie Zannino Owens, Agent State Farm Insurance 410-866-8333 Auto home life"
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Shawanda Henry

October 29, 2024

5  out of  5
rating by Shawanda Henry
"I have been a client of Stephanie and her team since she opened her office! When I tell you these guys are absolutely amazing. They are always there when I need them. And the fact that they have so many clients and can still call me by name, knows my children names and always asks about them. I don’t know what I would do if she ever decided to close. Always friendly and welcoming. My calls with Samantha always go on and on we talk about everything lol. But I definitely recommend. Update: Kimberly was great with helping add my daughter to my policy!"
We responded:
"THANK YOU Shawanda for those kind word about our Insurance Agency. 😍😘🤗 We love our customers❣️"
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Natasha Myers

October 9, 2024

5  out of  5
rating by Natasha Myers
"This State Farm Office gives excellent customer service especially from the agents Samantha Gabriszeski and Stephanie Owens. Every time I call I get the information I need and a little bit extra. Some information other insurance companies would not even bother to tell you. I highly recommend this State Farm -Stephanie Owens office for any insurance needs. Thanks Samantha and Stephanie."
We responded:
"Thank you so much for your kind words and taking the time to leave such a wonderful review! We are thrilled to hear that you have had a positive experience with our office and that we have been able to provide you with the excellent customer service you deserve. It’s always our goal to go above and beyond for our clients, ensuring you have all the information you need and more!. Your recommendation means a lot to us and we truly appreciate your trust in us for your insurance needs. We are always here to help! Stephanie Zannino Owens, Agent State Farm Insurance Auto. Home. Life. 410-866-8333 "
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Cherita Johnson

October 8, 2024

5  out of  5
rating by Cherita Johnson
"Ms. Kimberly's service was excellent."
We responded:
"Thank you so much for your five star review Cherita! We are delighted to hear that you had an excellent experience with Kimberly’s service. Your feedback is greatly appreciated and motivates us to continue providing top-notch service to all our customers. Stephanie Zannino Owens, Agent State Farm insurance Auto. Home. Life 410-866-8333 "
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McKenzie Rayner

October 4, 2024

5  out of  5
rating by McKenzie Rayner
"Kimberly was so helpful in explaining everything to me and answering all my questions. She made everything easier to understand. Thank you!"
We responded:
"Hello McKenzie! Thank you for your kind words! I am so happy to hear that Kimberly was able to explain everything clearly and make the process seamless for you. If you have any more questions don’t hesitate to reach out – we are here to help! Stephanie Zannino Owens, Agent State Farm Insurance Auto home Life 410-866-8333 "
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Dean Albright

September 27, 2024

5  out of  5
rating by Dean Albright
"Kim and the rest of the team are great. Coming from another State Farm agent that retired, they made the process as easy! 5 stars!"
We responded:
"Thank you for your kind words, Dean! I am thrilled to hear that Kim and the team made your transition to our office seamless. We look forward to continuing to serve you with the same level of service of care and support. If you ever need anything, we’re just a phone call away! Stephanie Zannino Owens, agent State Farm Insurance Auto•Home•Life 410-866-8333 "
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Lakeisha Wade

September 27, 2024

5  out of  5
rating by Lakeisha Wade
"All my questions were answered, got a lower rate.Professional, speaks clear, would definitely continue to do business."
We responded:
"Thank your for your kind words Lakeisha! 🤗 We appreciate you taking the time to write this review about my agency. Stephanie Zannino Owens, agent State Farm Insurance Auto•Home•Life 410-866-8333"
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Eva Koerick

September 18, 2024

5  out of  5
rating by Eva Koerick
"Kim is absolutely fantastic, so caring and patient! Thank you for all your help!!"
We responded:
"Thank you for the 5-star review Eva! We think Kim is fantastic too! We appreciate the time you took to write this review. It was very thoughtful! Stephanie Zannino Owens, agent State Farm Insurance Auto•Home•Life 410-866-8333"
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Sahithi Buddula

August 22, 2024

5  out of  5
rating by Sahithi Buddula
"Olivia provided outstanding customer service while helping me find car insurance in Baltimore. She was knowledgeable, attentive, and made the process easy and stress-free. Olivia is the go-to expert! Thank you Olivia!!!"
We responded:
"Thank you for your fantastic feedback Sahithi! 🤗 I’m delighted to hear that Olivia provided you outstanding customer service and made finding car insurance in Baltimore easy and stress-free! It’s great to know that her knowledge and attentiveness stood out. We will make sure to pass along your thanks to Olivia. Stephanie Zannino Owens, Agent State Farm insurance Auto.home.life 410-866-8333 "
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Frank Beck

August 21, 2024

5  out of  5
rating by Frank Beck
"Left a message Kimberly called me next morning Beat competors price by a few hundred a month Highly recomended Kimberly had great customer service too"
We responded:
"Hello Frank! Thank you so much for this review about Kimberly’s customer service. We love to hear we saved you a few hundred per month!!! (and now you are with the #1 insurance company in the country😉) Your recommendation is appreciated! Stephanie Zannino Owens, agent"
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Lauryn Lewis

July 31, 2024

5  out of  5
rating by Lauryn Lewis
"Olivia from State Farm was amazing! She clearly explained all my car coverages and answered all my questions with patience and kindness. If you’re looking for excellent customer service and clear information about your insurance, I highly recommend Olivia. She made the process easy and stress-free!"
We responded:
"Thank you so much for your wonderful feedback, Lauryn! 🤗 We’re thrilled to hear that Olivia provided you with such excellent service and made the process easy and stress-free. Your recommendation means a lot to us! Stephanie Zannino Owens, Agent State Farm Insurance Auto•Life•Health 410-866-8333"