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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Murphy Parker

February 16, 2026

5  out of  5
rating by Murphy Parker
"Today I spoke with Kimberly from State farm she was absolutely amazing very great communication understanding & patience if I had a choice I would recommend speaking with her every time thank you"
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Alycia Yon

January 22, 2026

5  out of  5
rating by Alycia Yon
"I spoke with Kimberly and she was AMAZING!! So kind, helpful, and informative. She made sure I understood everything, every step of the way."
We responded:
"Alycia, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Stephanie Owens’s Team—we are always here to help!"
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Eric Stagg

January 7, 2026

5  out of  5
rating by Eric Stagg
"I spoke with Kim she was very helpful. I have been with State Farm for over 20 years. Stephanie and her office have always been very helpful and informative. Highly recommend working with them."
We responded:
"Hey Eric!! Thank you so much for the kind words about Kim. We really appreciate you trusting us with your Insurance over the years. 🤗 Stephanie Owens, Agent State Farm Insurance Auto•Home•Life"
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Michael Flint

December 19, 2025

5  out of  5
rating by Michael Flint
"My experience with the ladies was warm, joyful, pleasant and friendly. It also was very informative."
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Margaret Hilbourn

December 16, 2025

4  out of  5
rating by Margaret Hilbourn
"I am afraid boy friend S daughter and daughters. Against me . I dont know what happened ì did told I was sorry they still Against Me if I move their family I am feeling worse hurt"
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Mary Brown

December 8, 2025

5  out of  5
rating by Mary Brown
"I had a wonderful experience. The agent was very helpful and very professional. People resource skills was excellent. It was a pleasure working with her. A very satisfied customer. Thank you. M Brown"
We responded:
"Thank you for sharing Mary! We are thrilled to hear You had a wonderful experience and found our agent to be both helpful and professional. It is great to know that our teams people oriented approach made a positive impression. we appreciate your kind words and look forward to assisting you again whenever you need us. Stephanie Zannino Owens, Agent State Farm insurance Auto.home.life.health.investments 410-866-8333 "
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JC Rivas

December 5, 2025

5  out of  5
rating by JC Rivas
"Stephanie and Christian has provided excellent service. Their team is responsive, knowledgeable, and consistently helpful. I appreciate their professionalism and reliability. Thank You!!"
We responded:
"Thank you for the wonderful review JC! We are glad we could provide responsive, knowledgeable, and reliable service. Your trust and appreciation means a lot to us! If there’s anything else you would like to review or adjust, we are always here to help! Stephanie Zannino Owens, Agent State Farm insurance Auto•life•home•health•investments 410-866-8333 "
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Sandra Holtz

November 20, 2025

5  out of  5
rating by Sandra Holtz
"I wanted to thank Kimberly for being so patient with me while determining what coverage I would need with my move from California to Maryland. She explained things so that I would understand and feel confident to get my home and car insurance through State Farm Insurance. Thank you, Kim"
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Papi

November 17, 2025

5  out of  5
rating by Papi
"Olivia helped me get my life insurance and she was amazing!"
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Nathaniel Santo

November 12, 2025

5  out of  5
rating by Nathaniel Santo
"Kimberly was such a lovely representative who called me about my premium going down."
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Michael A Townsend

October 24, 2025

5  out of  5
rating by Michael A Townsend
"Christian was great in assisting me with choosing my policy. Went over and beyond"
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Volfi Kulla

September 30, 2025

5  out of  5
rating by Volfi Kulla
"It's good to do business with state farm!! I really appreciate it and I recommend to anyone!!"
We responded:
"Hi Volfi! Thank you so much for the five star review and we are glad you had a good experience with our team."
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Marcus Welch

September 16, 2025

5  out of  5
rating by Marcus Welch
"Very Professional and knows her job well!"
We responded:
"Thank you for the compliment! 😯 We strive to be Baltimore’s first and best choice for insurance. Stephanie Owens State Farm agent Auto•Home•Life 410-866-8333"
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Frank Beck

September 11, 2025

5  out of  5
rating by Frank Beck
"And was very responsive and got the job done quickly"
We responded:
"Hello Frank! Thank you so much for this review about Kimberly’s customer service. We love to hear we saved you a few hundred per month!!! (and now you are with the #1 insurance company in the country😉) Your recommendation is appreciated! Stephanie Zannino Owens, agent"
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Sean Jordan

September 8, 2025

5  out of  5
rating by Sean Jordan
"Kimberly was fantastic"
We responded:
"Thank you, Sean! We’re so glad Kimberly was able to provide fantastic service. We appreciate your support! Stephanie Owens State Farm Agent Auto • Home • Life 410-866-8333"
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Kevin P

August 28, 2025

5  out of  5
rating by Kevin P
"Best agent in the industry."
We responded:
"Thank you, Kevin! We truly appreciate your support and are honored by your kind words. Stephanie Owens State Farm Agent Auto • Home • Life 410-866-8333"
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Patricia

August 20, 2025

5  out of  5
rating by Patricia
"I would like to acknowledge Hallie! She is absolutely the best. She is always willing to assist me with all my needs and is extremely helpful. She has always gone above and beyond to assist. I couldn't ask for anything else. Way to go Hallie!"
We responded:
"Thank you so much, Patricia! We truly appreciate your kind words and are so glad Hallie has been able to go above and beyond for you. Your feedback means a lot to us! Stephanie Owens State Farm Agent Auto • Home • Life 410-866-8333"
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Kathy Curry

August 18, 2025

5  out of  5
rating by Kathy Curry
"Stephy was very helpful when I requested assistance with proof of insurance to be provided. She submitted the information immediately to my mortgage company. I appreciate her expedited response! Thank you Stephy!"
We responded:
"Thank you for the kind words, Kathy! We’re so glad Stephy could help you quickly. Stephanie Owens State Farm Agent Auto • Home • Life 410-866-8333"
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Ameer Hamza

August 12, 2025

5  out of  5
rating by Ameer Hamza
"She is so supportive and helpful"
We responded:
"Thank you, Ameer! We’re so happy to hear you felt supported and well taken care of. We truly appreciate you being part of our State Farm family! Stephanie Z. Owens State Farm Agent Auto • Home • Life 410-866-8333"
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Alton Curry

August 11, 2025

5  out of  5
rating by Alton Curry
"Kimberly is the best! I could not imagine working with anyone else. I asked at least 2 million questions and she was very patient and to clearly explain the details of my policy in a way that even a could understand. She’s the best!"
We responded:
"Thank you, Alton! We’re so glad to hear Kimberly made your experience such a great one. She truly enjoys helping our customers feel confident and informed, and I’ll be sure to share your kind words with her. We appreciate you trusting us with your insurance needs! Stephanie Z. Owens State Farm Agent Auto • Home • Life 410-866-8333"
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Katalin Stein

July 14, 2025

5  out of  5
rating by Katalin Stein
"Just moved from out of state and Kimberly , was very helpful with my needs. Actually I met everyone from the team all knowledgeable people. Thank you so much for everything , well done. And a special thank you to Ms Hallei !"
We responded:
"Welcome to Maryland and thank you for the wonderful review! We’re so glad Kim, Hallie, and the rest of the team were able to make your transition, smooth and stress-free. we are always here to help. Do not hesitate to reach out. Stephanie Owens State Farm Agent Auto | Home | Life 410-866-8333 "
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juliu crawford

July 10, 2025

5  out of  5
rating by juliu crawford
"My dad has been with State Farm for years in we love Ms Stephanie Owens office Ms Olivia Owens helped me out she a great person will make sure you are taken care of thanks again Olivia you rock !!"
We responded:
"Thank you so much for the kind words and for trusting our office over the years! We are thrilled to hear that Olivia provided you with such a great experience, she goes above and beyond for our customers. We appreciate your continuous support and look forward to supporting you and your family over the years to come! Stephanie Zannino Owens State Farm Agent Auto | Home | Life 410-866-8333 "
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matthew garrison

July 1, 2025

5  out of  5
rating by matthew garrison
"Olivia And Andy are the best agents they both go above and beyond for their customers. Keep up the great work ladies"
We responded:
"Thank you so much! Olivia and Andi really appreciate your support. We are glad we could assist you! Stephanie Zannino Owens State Farm Agent Home Auto Life 410-866-8333."
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James Byrd

June 17, 2025

5  out of  5
rating by James Byrd
"Great customer service skills great agent"
We responded:
"Thank you for the kind words, James! We’re glad to hear you had a great experience. Providing excellent customer service is always our top priority. We appreciate your support!"
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Kennedy Brumagin

June 4, 2025

5  out of  5
rating by Kennedy Brumagin
"Olivia was super helpful! She answered all my questions about car coverage and even offered me life insurance in case anything happened to me in an accident. She made everything easy to understand and really cared about making sure I was protected. Highly recommend!"
We responded:
"Hi Kennedy, Thank you so much for your kind words. We're glad Olivia was able to assist you with your car coverage questions and help explore your life insurance options. We appreciate your trust in our team! Best regards, Stephanie Zannino Owens State Farm Agent Auto • Home • Life 410-866-8333"