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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Patricia

August 20, 2025

5  out of  5
rating by Patricia
"I would like to acknowledge Hallie! She is absolutely the best. She is always willing to assist me with all my needs and is extremely helpful. She has always gone above and beyond to assist. I couldn't ask for anything else. Way to go Hallie!"
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Kathy Curry

August 18, 2025

5  out of  5
rating by Kathy Curry
"Stephy was very helpful when I requested assistance with proof of insurance to be provided. She submitted the information immediately to my mortgage company. I appreciate her expedited response! Thank you Stephy!"
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Ameer Hamza

August 12, 2025

5  out of  5
rating by Ameer Hamza
"She is so supportive and helpful"
We responded:
"Thank you, Ameer! We’re so happy to hear you felt supported and well taken care of. We truly appreciate you being part of our State Farm family! Stephanie Z. Owens State Farm Agent Auto • Home • Life 410-866-8333"
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Alton Curry

August 11, 2025

5  out of  5
rating by Alton Curry
"Kimberly is the best! I could not imagine working with anyone else. I asked at least 2 million questions and she was very patient and to clearly explain the details of my policy in a way that even a could understand. She’s the best!"
We responded:
"Thank you, Alton! We’re so glad to hear Kimberly made your experience such a great one. She truly enjoys helping our customers feel confident and informed, and I’ll be sure to share your kind words with her. We appreciate you trusting us with your insurance needs! Stephanie Z. Owens State Farm Agent Auto • Home • Life 410-866-8333"
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Peter Bogusko

August 1, 2025

5  out of  5
rating by Peter Bogusko
"Just got a policy with Stephanie Owens' state farm agency out of Rosedale, Md. Camila the specialist that helped signed me up was super helpful and took the time to walk me through all the ins and outs. Hallie, who works there, had wonderful costumer service skills. She kept up with me as I did research and compared prices and coverages around and they were never pushy. Big change from previous providers."
We responded:
"Thank you so much for the kind words and for choosing our agency! We’re so glad Camila and Hallie provided you a supportive and pressure free experience while helping you find the right coverages. Our team takes pride and making sure everyone feels valued and informed. Stephanie Z. Owens State Farm Agent Auto • Home • Life 410-866-8333"
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G Jo

July 31, 2025

5  out of  5
rating by G Jo
"I can’t say enough great things about my experience with Christian and Stephanie at State Farm. From the moment I called into the office, I felt welcomed and genuinely cared for. Christian took the time to explain all of my insurance options clearly—auto,& home and made sure I understood exactly what I was signing up for. He made my experience very easy and painless. Thx again Christian & Stephanie."
We responded:
"Thank you so much for the kind words! We’re thrilled to hear that Christian made your experience, clear, smooth and welcoming. Providing that kind of care and clarity is exactly what we aim for. Stephanie Z. Owens State Farm Agent Auto • Home • Life 410-866-8333"
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Joseph Gomes

July 29, 2025

5  out of  5
rating by Joseph Gomes
"Leitha…!! She’s great. She helped me a lot today so I really appreciate."
We responded:
"Thank you so much! We are so glad to hear that Leitha was able to help you. We appreciate you taking the time to share your experience. Stephanie Z. Owens State Farm Agent Auto • Home • Life 410-866-8333"
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Idelfonso Volcanes

July 24, 2025

5  out of  5
rating by Idelfonso Volcanes
"Muy buena atención, cordialidad y amabilidad, la información bien detallada. La respuesta es rápida."
We responded:
"¡Gracias por su comenrario! Nos alegra saber que tuvo una experiencia y recibió atención clara y amable. Estamos aquí para servirle siempre. Stephanie Z. Owens State Farm Agent Auto • Home • Life 410-866-8333"
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Katalin Stein

July 14, 2025

5  out of  5
rating by Katalin Stein
"Just moved from out of state and Kimberly , was very helpful with my needs. Actually I met everyone from the team all knowledgeable people. Thank you so much for everything , well done. And a special thank you to Ms Hallei !"
We responded:
"Welcome to Maryland and thank you for the wonderful review! We’re so glad Kim, Hallie, and the rest of the team were able to make your transition, smooth and stress-free. we are always here to help. Do not hesitate to reach out. Stephanie Owens State Farm Agent Auto | Home | Life 410-866-8333 "
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juliu crawford

July 10, 2025

5  out of  5
rating by juliu crawford
"My dad has been with State Farm for years in we love Ms Stephanie Owens office Ms Olivia Owens helped me out she a great person will make sure you are taken care of thanks again Olivia you rock !!"
We responded:
"Thank you so much for the kind words and for trusting our office over the years! We are thrilled to hear that Olivia provided you with such a great experience, she goes above and beyond for our customers. We appreciate your continuous support and look forward to supporting you and your family over the years to come! Stephanie Zannino Owens State Farm Agent Auto | Home | Life 410-866-8333 "
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matthew garrison

July 1, 2025

5  out of  5
rating by matthew garrison
"Olivia And Andy are the best agents they both go above and beyond for their customers. Keep up the great work ladies"
We responded:
"Thank you so much! Olivia and Andi really appreciate your support. We are glad we could assist you! Stephanie Zannino Owens State Farm Agent Home Auto Life 410-866-8333."
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James Byrd

June 17, 2025

5  out of  5
rating by James Byrd
"Great customer service skills great agent"
We responded:
"Thank you for the kind words, James! We’re glad to hear you had a great experience. Providing excellent customer service is always our top priority. We appreciate your support!"
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Kennedy Brumagin

June 4, 2025

5  out of  5
rating by Kennedy Brumagin
"Olivia was super helpful! She answered all my questions about car coverage and even offered me life insurance in case anything happened to me in an accident. She made everything easy to understand and really cared about making sure I was protected. Highly recommend!"
We responded:
"Hi Kennedy, Thank you so much for your kind words. We're glad Olivia was able to assist you with your car coverage questions and help explore your life insurance options. We appreciate your trust in our team! Best regards, Stephanie Zannino Owens State Farm Agent Auto • Home • Life 410-866-8333"
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Margaret Robier

May 12, 2025

5  out of  5
rating by Margaret Robier
"Needed to follow up on a payment for auto insurance. Spoke with a representative at our State Farm office named Lisa who was extremely helpful and professional. She was able to confirm my payment very quickly. Many thanks to Lisa for her help."
We responded:
"Hi Margaret, Thank you for sharing your experience. We're so happy Leitha was able to help you follow up on your auto insurance payment. We’re always here to make things easier for you. Stephanie Zannino Owens State Farm Agent Auto • Home • Life 410-866-8333"
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Pankaj Grover

April 30, 2025

5  out of  5
rating by Pankaj Grover
"Andi is just amazing. Knowledgeable, professional and courteous. A rare trait these days. Extremely happy with her service!!"
We responded:
"Hi Pankaj, Thank you for the thoughtful review. We're so glad to hear Andi provided such knowledgeable and professional service. We truly appreciate your trust in our office. Warm regards, Stephanie Zannino Owens State Farm Agent Auto • Home • Life 410-866-8333"
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Barbara Harris

March 31, 2025

5  out of  5
rating by Barbara Harris
"Stephy Alvarado was extremely helpful in getting the insurance information to my loan company since my computer is on the fritz. She was also very professional and friendly."
We responded:
"Hi Barbara, Thank you for the kind review. We’re so glad Stephy was able to help get your insurance information submitted quickly and professionally. We appreciate your trust in our team. Best regards, Stephanie Zannino Owens State Farm Agent Auto • Home • Life 410-866-8333 "
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Louis Wagner

March 28, 2025

5  out of  5
rating by Louis Wagner
"Kimberly was so nice to talk to. Very knowledgeable and helpful with any details that were required."
We responded:
"Hi Louis, Thank you for your review! We’re so glad Kimberly was able to assist you with kindness and clarity. Providing helpful and knowledgeable service is always our goal, and we appreciate your support. Best regards, Stephanie Zannino Owens State Farm Agent Auto • Home • Life 410-866-8333"
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Mark Cook

March 27, 2025

4  out of  5
rating by Mark Cook
"My Agent, Camela was very professional, patient, informative, helpful, and friendly. I would say 4.5 out of 5...."
We responded:
"Hi Mark, Thank you for taking the time to leave a review. We’re so glad to hear that Camela provided professional, patient, and helpful service. We truly appreciate your feedback and the opportunity to assist you with your insurance needs. Best regards, Stephanie Zannino Owens State Farm Agent Auto • Home • Life 410-866-8333"
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Rudy Tabora

March 27, 2025

5  out of  5
rating by Rudy Tabora
"Camila is a very experienced insurance sales representative. She helped insure a ring and offered me life insurance quotes. Stephanie Owens office is the best State farm agency in baltimore!"
We responded:
"Hi Rudy, Thank you so much for the kind words! We're thrilled to hear that Camila was able to assist you with insuring your ring and provide helpful life insurance quotes. We truly appreciate your trust in our team and are grateful to be your go-to State Farm agency in Baltimore. All the best, Stephanie Zannino Owens State Farm Agent Auto • Home • Life 410-866-8333"
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Adrena Vann

March 25, 2025

5  out of  5
rating by Adrena Vann
"Kimberly provided an excellent customer service experience. Her kindness and down-to-earth manner was a breath of fresh air. Thanks so much !!!!"
We responded:
"Hello Adrena!! Thank you for your review of Kimberly’s excellent customer service experience. I agree, she is very down to earth and kind! Please don’t hesitate to reach out when you need us! Stephanie Zannino Owens State Farm Agent Auto-Home-Life 410-866-8333 "
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Michael Reed

March 18, 2025

5  out of  5
rating by Michael Reed
"Kamilla was very helpful in providing me assistance in getting my auto insurance set up and answering all my questions!"
We responded:
"Hello Michael! I’m thrilled to hear Kamilla was very helpful getting your auto insurance set up and answering all your questions. Please reach out to us at any time! Take care! Stephanie Zannino Owens Auto-Home-Life 410-866-8333"
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Peter Senica

March 15, 2025

5  out of  5
rating by Peter Senica
"I spoke to Samantha today to review existing policies. It was a very informative and pleasant conversation. Samantha is very knowledgeable and at the same time very customer oriented.. Update 3/14/25: Again a 5 Star performance. This time Kamilla and Stephy assisted in switching cars for me on my policy while purchasing another vehicle at the dealership. They came through for me 100%. Keep it up guys."
We responded:
"Thank you For your 5 ⭐️ review of Samantha. She is a real gem for sure. The best office manager around! Take care! Stephanie Zannino Owens State Farm Agent Auto.Home.Life 410-866-8333"
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Theresa E Hardee

March 13, 2025

5  out of  5
rating by Theresa E Hardee
"Kamilla is AWESOME!! Very thankful that she cheerfully provides old-school (very rare nowadays) customer service!!"
We responded:
"Thank you so much for the wonderful review, Theresa! I’m so glad to hear that Kamilla provided you with such great, old school service. We truly appreciate your kind words and I’ll be sure to pass them along to her. If you ever need anything else, don’t hesitate to reach out! Stephanie Zannino Owens State Farm Agent Auto home Life 410-866-8333 "
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Theresa

March 13, 2025

5  out of  5
rating by Theresa
"I worked with Leitha today, who went above and beyond to help me get my car towed to the exact repair shop it needed to go. She was so kind and courteous, and really showed the next level professionalism with me. She worked very hard to ensure everything was done correctly and I haven’t had this sort of customer experience in years. Thank you so much Leitha, I can’t thank you enough for making my day better for me."
We responded:
"Thank you so much for the amazing feedback, Theresa! I’m so glad to hear that Leitha went above and beyond to help you with your towing needs. We truly appreciate you sharing your positive experience and I’ll be sure to pass along your kind words to Leitha. If you ever need assistance in the future, don’t hesitate to reach out! Stephanie Zannino Owens State Farm Agent Auto home Life 410-866-8333 "
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Keyona

March 7, 2025

5  out of  5
rating by Keyona
"Nashira and Hallie were so kind and personable. They really made the hassle of calling about insurance a pleasant one. I am looking forward to working with them long term. Thanks ladies for being so awesome"
We responded:
"Hello Keyona! Thank you for your kind words. I am happy to hear that Nashira and Hallie made your experience pleasant andhassle free. They truly go above and beyond for our customers. We look forward to working with you long-term! Stephanie Zannino Owens State Farm Agent Life health auto 410-866-8333 "