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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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S Hofmann

October 31, 2024

5  out of  5
rating by S Hofmann
"I had the pleasure of working with Stefy Alvarado. She was so pleasant and quickly helped to resolve an issue I was having. Thank you Stefy!"
We responded:
"Thank you for the kind words! I am glad to hear that Stephy was able to provide the assistance you needed to resolve your issue. It’s our goal to make every experience a positive one, and we’re here whenever you need us! Stephanie Zannino Owens, Agent State Farm Insurance 410-866-8333 Auto home life"
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Shawanda Henry

October 29, 2024

5  out of  5
rating by Shawanda Henry
"I have been a client of Stephanie and her team since she opened her office! When I tell you these guys are absolutely amazing. They are always there when I need them. And the fact that they have so many clients and can still call me by name, knows my children names and always asks about them. I don’t know what I would do if she ever decided to close. Always friendly and welcoming. My calls with Samantha always go on and on we talk about everything lol. But I definitely recommend. Update: Kimberly was great with helping add my daughter to my policy!"
We responded:
"THANK YOU Shawanda for those kind word about our Insurance Agency. 😍😘🤗 We love our customers❣️"
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Natasha Myers

October 9, 2024

5  out of  5
rating by Natasha Myers
"This State Farm Office gives excellent customer service especially from the agents Samantha Gabriszeski and Stephanie Owens. Every time I call I get the information I need and a little bit extra. Some information other insurance companies would not even bother to tell you. I highly recommend this State Farm -Stephanie Owens office for any insurance needs. Thanks Samantha and Stephanie."
We responded:
"Thank you so much for your kind words and taking the time to leave such a wonderful review! We are thrilled to hear that you have had a positive experience with our office and that we have been able to provide you with the excellent customer service you deserve. It’s always our goal to go above and beyond for our clients, ensuring you have all the information you need and more!. Your recommendation means a lot to us and we truly appreciate your trust in us for your insurance needs. We are always here to help! Stephanie Zannino Owens, Agent State Farm Insurance Auto. Home. Life. 410-866-8333 "
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Cherita Johnson

October 8, 2024

5  out of  5
rating by Cherita Johnson
"Ms. Kimberly's service was excellent."
We responded:
"Thank you so much for your five star review Cherita! We are delighted to hear that you had an excellent experience with Kimberly’s service. Your feedback is greatly appreciated and motivates us to continue providing top-notch service to all our customers. Stephanie Zannino Owens, Agent State Farm insurance Auto. Home. Life 410-866-8333 "
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McKenzie Rayner

October 4, 2024

5  out of  5
rating by McKenzie Rayner
"Kimberly was so helpful in explaining everything to me and answering all my questions. She made everything easier to understand. Thank you!"
We responded:
"Hello McKenzie! Thank you for your kind words! I am so happy to hear that Kimberly was able to explain everything clearly and make the process seamless for you. If you have any more questions don’t hesitate to reach out – we are here to help! Stephanie Zannino Owens, Agent State Farm Insurance Auto home Life 410-866-8333 "
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Dean Albright

September 27, 2024

5  out of  5
rating by Dean Albright
"Kim and the rest of the team are great. Coming from another State Farm agent that retired, they made the process as easy! 5 stars!"
We responded:
"Thank you for your kind words, Dean! I am thrilled to hear that Kim and the team made your transition to our office seamless. We look forward to continuing to serve you with the same level of service of care and support. If you ever need anything, we’re just a phone call away! Stephanie Zannino Owens, agent State Farm Insurance Auto•Home•Life 410-866-8333 "
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Lakeisha Wade

September 27, 2024

5  out of  5
rating by Lakeisha Wade
"All my questions were answered, got a lower rate.Professional, speaks clear, would definitely continue to do business."
We responded:
"Thank your for your kind words Lakeisha! 🤗 We appreciate you taking the time to write this review about my agency. Stephanie Zannino Owens, agent State Farm Insurance Auto•Home•Life 410-866-8333"
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Eva Koerick

September 18, 2024

5  out of  5
rating by Eva Koerick
"Kim is absolutely fantastic, so caring and patient! Thank you for all your help!!"
We responded:
"Thank you for the 5-star review Eva! We think Kim is fantastic too! We appreciate the time you took to write this review. It was very thoughtful! Stephanie Zannino Owens, agent State Farm Insurance Auto•Home•Life 410-866-8333"
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Sahithi Buddula

August 22, 2024

5  out of  5
rating by Sahithi Buddula
"Olivia provided outstanding customer service while helping me find car insurance in Baltimore. She was knowledgeable, attentive, and made the process easy and stress-free. Olivia is the go-to expert! Thank you Olivia!!!"
We responded:
"Thank you for your fantastic feedback Sahithi! 🤗 I’m delighted to hear that Olivia provided you outstanding customer service and made finding car insurance in Baltimore easy and stress-free! It’s great to know that her knowledge and attentiveness stood out. We will make sure to pass along your thanks to Olivia. Stephanie Zannino Owens, Agent State Farm insurance Auto.home.life 410-866-8333 "
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Frank Beck

August 21, 2024

5  out of  5
rating by Frank Beck
"Left a message Kimberly called me next morning Beat competors price by a few hundred a month Highly recomended Kimberly had great customer service too"
We responded:
"Hello Frank! Thank you so much for this review about Kimberly’s customer service. We love to hear we saved you a few hundred per month!!! (and now you are with the #1 insurance company in the country😉) Your recommendation is appreciated! Stephanie Zannino Owens, agent"
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Lauryn Lewis

July 31, 2024

5  out of  5
rating by Lauryn Lewis
"Olivia from State Farm was amazing! She clearly explained all my car coverages and answered all my questions with patience and kindness. If you’re looking for excellent customer service and clear information about your insurance, I highly recommend Olivia. She made the process easy and stress-free!"
We responded:
"Thank you so much for your wonderful feedback, Lauryn! 🤗 We’re thrilled to hear that Olivia provided you with such excellent service and made the process easy and stress-free. Your recommendation means a lot to us! Stephanie Zannino Owens, Agent State Farm Insurance Auto•Life•Health 410-866-8333"
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Niemah Williams

July 25, 2024

5  out of  5
rating by Niemah Williams
"Olivia is very in tune with her clients. She has helped me in so many ways with my policy. She is definitely the best agent I have ever encountered. Highly recommend!"
We responded:
"Thank you so much for your kind words! I am thrilled to hear that you’ve had such a positive experience. It’s my goal to always be in tune with my customers needs and provide the best service possible. Your recommendation means a lot to me! Stephanie Zannino Owens, Agent State Farm Insurance Auto•Home•Life 410-866-8333"
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bedd bugg

July 19, 2024

5  out of  5
rating by bedd bugg
"If your in the market for a home and auto policy and need help understanding the coverages this was the best I've had purchasing insurance in along time . Do your self a favor and give this office a call also ask for Camila Leon Oviedo . she was extremely patient with me that seems to be a lost art .Thankyou Camila ."
We responded:
"Thank you so much for your recommendation! We are passionate about home & auto policies and helping people understand their coverages. We love Camila too! She is one of the best! Stephanie Zannino Owens State Farm Insurance Auto•Home•Fire 410-866-8333 "
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Ruth Kantor

July 18, 2024

5  out of  5
rating by Ruth Kantor
"A wonderful office with courteous, knowledgeable people!"
We responded:
"Thank you Ruth for saying we have a wonderful office. We make courtesy and being knowledgeable one of our top priorities! Stephanie Zannino Owens, agent State Farm Insurance Auto•Home• Life 410-866-8333"
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Lisa Beale

July 17, 2024

5  out of  5
rating by Lisa Beale
"AlwYs very efficient!! And prompt great team thanks alor"
We responded:
"Thank Lisa for your 5 ⭐️ review! We consistently work on our prompt & efficient service! Stephanie Zannino Owens, agent State Farm Insurance Auto•Home• Life 410-866-8333"
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Paris Morton

July 10, 2024

5  out of  5
rating by Paris Morton
"Olivia was awesome! Called in for renters insurance for my new apartment in Middle river. She was able to assist right away and made the process quick and easy. 1000 stars!"
We responded:
"Thank you so much for your review, Paris! We’re for the thrilled to hear that Olivia provided such outstanding service for your renters insurance needs. We always strive to make the process quick and symbol for our customers. Welcome to Middle River and thank you for choosing us! Stephanie Zannino Owens State Farm Agent Auto•Home•Life 410-866-8333"
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tyree robinson

July 4, 2024

5  out of  5
rating by tyree robinson
"Mrs. Owens was very professional and nice and took care of me and my insurance needs."
We responded:
"Thank you, Tyree for the f5 ⭐️review! I am happy to hear that we were very professional and nice and took care of all your insurance needs. Please let us know if you ever need anything! Stephanie Zannino Owens State Farm Agent Auto•Home•Life 410-866-8333"
Profile photo of Dayonne Burroughs

Dayonne Burroughs

July 2, 2024

5  out of  5
rating by Dayonne Burroughs
"Kimberly Pisani it’s very professional and what she do, I was the only one that was signing up for insurance with this company because of the professionalism honesty straightforward money saving conversation we had concerning insurance policies I referred my kids and nephew to them thank you Agent Kimberly Pisani"
We responded:
"Thank you, Dayonne, for the kind words about Kimberly! We strive to be very professional, honest and straightforward concerning insurance policies. We appreciate the confidence and trust that you have placed in us and appreciate the referrals more than you know! 🥰 Stephanie Zannino Owens State Farm Agent Auto•Home•Life 410-866-8333"
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K L

June 25, 2024

5  out of  5
rating by K L
"Amazing agencies! Always so attentive, informative and professional anytime we need something over the years! Most recently, we needed a renters policy for our daughter moving into a new apartment at Towson University and Olivia was such a pleasure to work with! She had our policy completed quickly, expertly and followed up to make sure we didn’t need anything else."
We responded:
"Thank you for your wonderful feedback! We’re thrilled to hear that you’ve had consistently positive experiences with our office over the years. Olivia and our team strive to provide attentive, informative, and professional service to meet your insurance needs effectively. Its great to know that Olivia made the process of getting a renters plan for your daughter smooth and efficient. Stephanie Owens State Farm Insurance Auto•Home•Life 410-866-8333"
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Rachael Avalos

June 20, 2024

5  out of  5
rating by Rachael Avalos
"Kimberly was amazing she answered all my questions and even then some!! Im not very “in the know” with this kind of stuff and she was so kind and patient with me and gave me all information i would need! She was so kind to me and spoke to me so well i felt comfortable and not pushed, pressured, or confused at all!!!! THANK YOU!!"
We responded:
"Thank you Rachel 🤗 for the 5 ⭐️ review!!! We appreciate you trusting us with your insurance! Stephanie Owens State Farm Insurance Auto-Home-Life 410-866-8333"
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Ron Windsor

June 19, 2024

5  out of  5
rating by Ron Windsor
"My recent experience with Olivia Owens at State Farm was wonderful. Highly recommend Insurance Agent Stephanie Owens with State Farm for all your insurance needs."
We responded:
"Thank you for your fantastic review, Ron! 🤗 We’re thrilled to hear that Olivia Owens provided you with such wonderful experience. We appreciate your recommendation of our Office for all your insurance needs. We are here to help! Stephanie Zannino Owens State Farm Insurance Auto•Home•Life 410-866-8333"
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Gayle Beall

June 19, 2024

5  out of  5
rating by Gayle Beall
"Olivia is Most professional and pleasant person, and very helpful"
We responded:
"Thank you for your wonderful feedback, Gail! 🥰 We’re thrilled to hear that Olivia provided you with professional pleasant service while being very helpful. We are lucky to have her on our team! Stephanie Zannino Owens State Farm Insurance Auto•Home•Life 410-866-8333"
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Brionna Adams

June 17, 2024

5  out of  5
rating by Brionna Adams
"I’ve been under Stephanie’s clientele for the past 20 years. I appreciate being able to call and being assisted so quickly. Today, I called and spoke with Olivia and within a few minutes she was able to handle my request."
We responded:
"Thank you, Brionna, for your five star review! We are thankful to have you as a client for the past 20 years. 🤗 We are happy to hear that Olivia was able to take your call and assist you so quickly. Stephanie Zannino Owens State Farm Insurance Auto•Home•Life 410-866-8333"
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Alexa Geller

June 15, 2024

5  out of  5
rating by Alexa Geller
"I reached out to Stephanie Owens office to sort out coverage for a home rental and was directed to Agent Kimberly Pisani. Both the office and Ms. Pisani were attentive and helpful, prompt to reply and directly assisted me with my needs in a way that was effective and affordable. The office even went above and beyond to explain to me and the rentee the parameters of the agreement we worked up."
We responded:
"Thank you for your feedback, Alexa!🤗 I’m glad to hear that Kimberly Pizani and our office provided you with an attentive and helpful service while sorting out coverage for your home rental. Our priority is finding effective and cost-efficient insurance options for your needs, and we’re pleased that Kimberly and our team could promptly assist and explain the agreement parameters clearly to both parties. Stephanie Zannino Owens State Farm Insurance Auto•Home•Life 410-866-8333"
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Jean Field

June 14, 2024

5  out of  5
rating by Jean Field
"I have been a State Farm customer at this office since 1980. No, Stephanie and he staff are not that old. ;.) However my most recent experience has been fantastic. I needed a tow. I had never used my free towing. I was on the phone with Camila. She was professional, courteous and well informed. She referred me to the perfect tow company for my needs. I just can not say enough about State Farm, Stephanie and her staff. 06/2024. I just had the most wonderful experience talking with Nashira. Updating some insurance things. What a pleasure and delight she was. Perfect staff working for Stephanie."
We responded:
"Thank you Jean for this 5star review! 🥰 It means so much to me, Camila and the agency. So glad we could make your most recent inconvenience into a positive experience! Stephanie Zannino Owens, agent State Farm Insurance Auto * Home * Life 410-866-8333"